About CloNet

What CloNet is

CloNet brings China's archive market to the world. Every piece is pre-owned. We work with a curated network of top-tier sellers across Asia — primarily mainland China, home to one of the world's largest secondhand markets, historically inaccessible to international buyers due to language, payment, and logistics barriers — to bring rare archive and current-season pieces to your door, inspected before shipping.

Every item listed on CloNet is pre-owned (used / second-hand). We are not the original retailer for any brand and we are not affiliated with the brands whose products are resold on the platform.

How CloNet works

1. Browse vetted supply. Sellers are curated and top-tier. We translate listings, verify identity, and represent every seller on the platform.

2. Offer, negotiate, pay. Our team coordinates each transaction. Listed prices in USD include international express shipping. Service and processing fees are shown at checkout.

3. In-house QC & authentication. Every purchased item ships to our warehouse in Shanghai. Our team inspects condition, verifies authenticity, and photographs the item before international dispatch.

4. Shipped to your door. Items are sent via FedEx / UPS International Express with full tracking. Total delivery: 7–15 business days from order (2–5 business days warehouse QC + 5–10 business days international express transit).

Buyer protection

100% refund if not authentic. Every item is authenticated before shipping. If an item fails authentication, your order is cancelled and you receive a full refund automatically.

100% refund if not as described. If our QC finds defects or discrepancies not disclosed in the listing, we contact you with a partial-refund option or a full refund and cancellation.

Full policy details are in our Help Center and Terms of Service.

Business information

CloNet is owned and operated by DMC99 LLC, a limited liability company formed in the State of Illinois, United States. All purchases on the Platform are made with DMC99 LLC as the merchant of record.

Legal entity

DMC99 LLC (Illinois, USA)

Trading name

CloNet (clonet.org)

US business address

182 W Lake St, Room 806, Chicago, IL 60601, USA

Warehouse & ships from

CloNet Warehouse, 1st Floor, No. 87 Hexi, Hemu Village, Zhaoxiang Town, Qingpu District, Shanghai, China — via FedEx / UPS International Express

Customer support (US)

+1 (617) 669-9958

Warehouse (China)

+86 150 1083 6053

Support email

[email protected]

Contact us

For questions about your order, returns, refunds, or anything else, the fastest path is [email protected]. Our customer support team responds to inquiries Monday–Saturday. Order updates from our warehouse are sent automatically as items move through QC and shipping.