Terms of Service

1. Acceptance of Terms

By accessing or using CloNet (the "Platform"), operated by DMC99 LLC, you agree to be bound by these Terms of Service. If you do not agree, do not use the Platform.

2. About CloNet

CloNet is a marketplace that brings China's archive market to the world — authenticated, pre-owned fashion. CloNet connects buyers with verified sellers, provides quality control and authentication services, and facilitates international shipping.

3. Account Registration

You may browse without an account but must create one to purchase or submit offers. You must be at least 18 years old, provide accurate information, and keep your credentials confidential.

4. Buying on CloNet

All purchases begin with an offer; a binding transaction is created only when an offer is accepted and payment is completed. All listed prices are in USD and include international shipping; a service fee and payment processing fee are displayed before payment. After payment, the item ships to CloNet's warehouse for QC and authentication; if it fails, the buyer receives a full refund.

5. Selling and Listing Content

Sellers are curated. In the current phase, sellers or their authorized representatives provide item information and authorize CloNet to create, translate, edit, publish, and manage listings on their behalf. In future phases, sellers may upload listing content directly.

Sellers represent that they own, control, or have permission to use all product photos, videos, descriptions, measurements, prices, seller identifiers, and other listing materials they provide or authorize, and that those materials do not infringe any third-party rights.

Sellers grant DMC99 LLC and CloNet a non-exclusive, worldwide, royalty-free, transferable, and sublicensable license to use listing content for Platform operations, item pages, seller pages, search, ads, Google Merchant Center feeds, SEO pages, email, social media, customer support, fraud prevention, QC, transaction records, and legal compliance.

6. Quality Check and Authentication

Every item undergoes in-house QC and authentication at CloNet's warehouse before shipping to the buyer, conducted in good faith using industry-standard methods.

7. Payments and Fees

Payments are processed through third-party processors (PayPal / Stripe). Buyers pay the listed item price plus a service fee and payment processing fee, displayed at checkout. CloNet does not store credit card information.

8. Shipping and Delivery

All orders include free international shipping from CloNet's warehouse with tracking. Buyers may be subject to customs duties and import taxes, which are the buyer's responsibility. For orders above $750 USD, signature confirmation is required.

9. Refunds, Returns, and Buyer Protection

Buyers are eligible for a full refund if an item fails authentication or QC, does not match the listing description as determined by QC, or is confirmed lost in transit. All sales are final once the item passes QC and is delivered; change of mind is not a valid reason for a refund. See our Return & Refund Policy.

10. Prohibited Conduct

You agree not to list counterfeit or stolen items, provide false information, circumvent CloNet's transaction process, commit fraud, file fraudulent chargebacks, provide infringing content, misuse brand names or logos, or scrape Platform content without permission.

11. Intellectual Property

CloNet brand assets are owned by DMC99 LLC, CloNet, or their licensors. Brand and designer names may appear to identify pre-owned goods being resold; unless expressly stated, CloNet is not affiliated with, sponsored by, endorsed by, or authorized by those brands.

Copyright, trademark, image-rights, and other intellectual property concerns should be sent to [email protected]. See our Copyright & IP Policy.

12. Limitation of Liability

The Platform is provided "as is." CloNet's total liability for any claim shall not exceed the service fees you paid in the 12 months preceding the claim.

13. Dispute Resolution & Governing Law

Disputes are first addressed through our support team; unresolved disputes are settled by binding arbitration in the State of Illinois. These Terms are governed by the laws of the State of Illinois, USA.

14. Contact

CloNet is a service operated by DMC99 LLC. Questions: email [email protected].